Emotional Intelligence: Boundaries, Etiquette, and Professional Behavior

Emotional Intelligence

Boundaries, Etiquette, and Professional Behavior

Ever wonder what the right word or action would be for a specific situation? Is there a book to read, a formula to use to determine the appropriate and professional behavior for every occasion? When someone around you is behaving poorly, do you say anything? If so, what?

We will teach your employees to:

  • Recognize the importance of healthy boundaries in the workplace
  • Determine and articulate their boundaries
  • Have conversations with a boundary-violator
  • Use a three-step process for determining the right thing to say or do in any situation

Participants will engage in group discussions on:

  • Setting boundaries in space and time
  • Appropriate behavior for phone, email, and text messaging
  • What not to wear
  • When a touch is appropriate and inappropriate
  • What to do when you don’t know what to do

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